Mark is well known for his perspectives on the future of the insurance industry and innovative uses of technology in insurance. His specialty areas include insurtech, transformational technologies, innovation, and distribution strategies. Previously, he was partner and chief research officer at Strategy Meets Action, a leading strategic advisory firm, and has consistently been ranked as one of the “Top 50 Global Influencers in InsurTech” by InsurTech News.

Meredith is an award-winning insurance transformation strategist with almost four decades of industry operations and technology experience spanning all lines of business and the entire insurance value chain. She has led numerous digital, product, and organizational carrier transformations, along with the insurance go-to-market strategy at an AI customer experience SaaS startup.

Heather supports ReSource Pro’s advisory and consulting engagements through rich written content, quantitative and qualitative primary research, and market and technology trend analysis. Prior to joining ReSource Pro, she was a managing editor at ALM Media.

As a research analyst, Ming supports ReSource Pro’s research initiatives, specializing in data analysis and building visualizations. She also contributes to advisory and consulting projects.