Q&A: Amy Carlisle on MGA innovation and leadership in insurance’s digital future
The MGA leader discusses how millennial leaders are driving MGA innovation, tackling industry talent challenges, and leveraging technology to outpace traditional carriers. Over the last few years, the managing general agency sector has transformed from relationship-driven specialty underwriters into technology-powered entrepreneurs reshaping insurance distribution. This new generation of MGAs combines traditional risk expertise with digital-native […]
Raising up generational talent: the changing face of insurance recruitment
Insurance has long struggled with an image problem among young professionals. When compared to tech startups, law, medicine or finance, insurance as a place to build a career is largely invisible to them. At the ReSource Pro Summit 2025 “Raising Up Generational Talent” panel, moderated by Michael Angelina of St. Joseph’s University, this reality was […]
The claims talent crisis: how a perfect storm created a workforce emergency
This isn’t just another labor shortage story. This is about how a cascade of strategic missteps over 25 years created the talent crisis now threatening the heart of our industry. After three decades in insurance recruitment, I’ve witnessed the rise and devastating fall of what was once the industry’s crown jewel: comprehensive talent development programs. […]